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Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: May 19, 2026
Welcome to Stayji Hotels ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services to book hotels across Rajasthan, India.
By accessing or using our platform, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services.
Information Officer: For privacy-related queries, contact our Grievance Officer at privacy@Stayjihotels.com or call +91-141-1234567
We collect various types of information to provide and improve our services:
We use your information for the following purposes:
Confirm reservations, send booking confirmations, and manage cancellations
Securely process payments and issue refunds
Respond to inquiries, resolve issues, and provide assistance
Tailor recommendations and offers based on your preferences
Fulfill legal obligations and prevent fraudulent activities
Analyze usage patterns to enhance our platform
We share your information only in the following circumstances:
Your name, contact details, ID proof, and booking preferences are shared with hotels to facilitate your stay.
Payment information is shared with secure payment gateways to process transactions.
We may disclose information if required by law or to protect our rights and safety.
We do not sell your personal information to third parties for marketing purposes.
We implement robust security measures to protect your information:
256-bit SSL encryption for all data transmission
PCI DSS compliant servers for payment data
Security assessments and vulnerability testing
Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
Under Indian law and global privacy regulations, you have the following rights:
Request a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your data (subject to legal obligations)
Receive your data in a structured format
Opt out of marketing communications
To exercise these rights, contact us at privacy@Stayjihotels.com
We retain your personal information for as long as necessary to:
Typically, booking data is retained for 7 years to comply with tax and accounting regulations. Marketing preferences are retained until you opt out.
Our platform integrates with the following third-party services:
Payment Gateways
Razorpay, PayU, Stripe
Analytics
Google Analytics, Facebook Pixel
Communication
SendGrid, Twilio
Maps
Google Maps API
These services have their own privacy policies, and we encourage you to review them.
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.
For significant changes, we will notify you via:
support@Stayji.com
privacy@Stayji.com
Phone
+91-141-1234567
+91-141-7654321 (24/7 Support)
Address
Stayji Pvt Ltd
MI Road, Jaipur - 302001
Rajasthan, India
Grievance Redressal
Mon-Fri: 10:00 AM - 6:00 PM IST
Response within 24-48 hours
This Privacy Policy is governed by the laws of India and the Information Technology Act, 2000.
© 2026 Stayji Hotels. All rights reserved.